A private, comfortable, spacious and modern hotel style bedroom with Queen beds and either designated or ensuite bathrooms for families with children 18 years of age or under receiving medical treatment are eligible to stay. Family members include those people in direct care of the child in the hospital.
For your convenience, the House also has playpens, strollers, breast pumps, highchairs and computers accessible to all families. There are two fully equipped kitchens with utensils, dishes, pots & pans, and various small appliances. Families have access to complimentary laundry, televisions, living rooms, exercise and play rooms-all in a modern 43,000 square foot home. Most importantly, all families are supported in a warm, compassionate and inclusive environment.
For families to be mindful of our communal living environment. Families are expected to be respectful of the guidelines set out by the House, watch their children at all times, and should be sure to clean up after themselves for everyone’s benefit. Alcohol and drugs cannot be consumed on the property, and smoking is permitted outside only in designated areas.
If your stay is being supported by a third party, we ask for the billing approval from the respective agency/charity faxed or emailed to the House before arrival.
If you are ill, you must find alternate accommodation for the safety of the children in the House. Please call us to assist you in booking a hotel. If you or any member of your family becomes ill while staying in the House, be sure to let Family Services know.